Full-Service Wine Club Management
Take the stress out of your wine club shipments. We’ll handle everything from planning the shipments, communicating with your members, and order processing, all with outstanding customer service. We can also help design or re-design your club programs, leading to higher conversions, retention and member engagement.
Concierge Sales
Make sure your customers feel love through white-glove customer service and relationship selling. Nurturing your out-of-state members and top clientele deepens their connection to your brand and ensures consistent revenue. Enhancing customer loyalty starts with understanding their preferences and anticipating their needs. Our team can increase consumer touch points with intentional micro-sales campaigns specific to the customer.
DTC Analysis & Strategic Planning
Let us take the guesswork out of your numbers. We’ll track your KPIs, summarize them in an easy to understand format, and use the data to make informed, smart decisions to help grow your business. As you grow, let’s take a strategic look at where things might be in five years. We will create sales and wine club models that forecast so you can see the long-term potential of your DTC programs.